Privacy policy

Last updated: July 29, 2026

KAVIUR operates this online store and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kaviur.com, place an order, create an account, subscribe to communications, or contact us. KAVIUR is powered by Shopify, which processes certain information to provide and improve the Services.

Information we collect

Depending on how you interact with the Services, we may collect:

Contact and order information, such as your name, email address, phone number, billing and shipping details.
Transaction information, such as products viewed or purchased, order status, returns, and payment confirmation. Payment card details are processed by our payment providers and are not stored directly by KAVIUR.
Account and communication information, such as account preferences, customer-support requests, survey responses, and product reviews.
Device and usage information, such as your IP address, browser, device identifiers, cookie data, and how you interact with the Services.

How we collect information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners that help us operate the Services.

How we use information

We may use personal information to:

process payments, fulfil and deliver orders, manage returns, and provide customer support;
maintain accounts, remember preferences, and improve the shopping experience;
send service messages and, where permitted, marketing communications;
measure performance, understand how the Services are used, and improve our products and website;
detect fraud, protect the security of the Services, enforce our terms, and comply with legal obligations.

How we disclose information

We may disclose personal information to Shopify and to trusted service providers that support payment processing, website hosting, analytics, marketing, customer support, fulfilment, shipping, fraud prevention, and other business operations. We may also disclose information when you direct us to do so, when required by law, to protect rights and safety, or in connection with a business transaction. These providers may process information in countries other than your own.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Learn more in the Shopify Consumer Privacy Policy. Depending on where you live, you may also use the Shopify Privacy Portal.

Cookies and advertising

We and our service providers may use cookies and similar technologies to operate the site, remember choices, measure performance, prevent fraud, and, where permitted, personalise content or advertising. Available consent controls and browser settings can be used to manage certain cookies. Disabling cookies may affect some features of the Services.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, to object to or restrict certain processing, or to withdraw consent. You can unsubscribe from promotional emails using the link in those messages. We may need to verify your identity before completing a request, and legal exceptions may apply.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children below the age required by applicable law. A parent or guardian may contact us to request deletion of information provided by a child.

International transfers

Your information may be processed outside the country where you live. Where required, we rely on recognised legal safeguards for international transfers.

Third-party links

The Services may link to websites operated by third parties. Their privacy practices are governed by their own policies, and KAVIUR is not responsible for those sites.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. The revised version will be posted here with an updated date.